1. Purpose
This Acceptable Use Policy ("AUP") governs your use of AdvisorHub.ai and defines prohibited activities that may harm our Service, other users, or third parties. Violations of this policy may result in immediate suspension or termination of your account.
2. Prohibited Activities
2.1 Illegal Activities
You may not use the Service to:
- Engage in any illegal activity or violate any applicable laws or regulations
- Commit or facilitate identity theft, fraud, or financial crimes
- Access or use credit information belonging to others without authorization
- Violate the Fair Credit Reporting Act (FCRA) or other credit reporting laws
- Launder money or finance illegal activities
- Engage in terrorist financing or support of sanctioned entities
2.2 Unauthorized Access and Security
You may not:
- Attempt to gain unauthorized access to our systems, servers, or networks
- Circumvent, disable, or interfere with security features
- Use another person's account without permission
- Share your account credentials or access with unauthorized parties
- Conduct security testing or penetration testing without prior written authorization
- Exploit security vulnerabilities for malicious purposes
- Use automated tools, bots, or scripts to access the Service (except as explicitly permitted)
2.3 Data Misuse
You may not:
- Upload credit reports or financial information belonging to others without proper authorization
- Use the Service to collect, store, or distribute personal information of third parties
- Sell, share, or distribute analysis reports generated for others
- Use data obtained from the Service for purposes other than assessing funding readiness
- Scrape, harvest, or extract data from the platform using automated means
- Reverse engineer our algorithms or AI models
2.4 Abuse and Harassment
You may not:
- Harass, threaten, or intimidate other users or our staff
- Post or transmit abusive, defamatory, or hateful content
- Impersonate any person or entity
- Stalk or harass individuals using information from the Service
- Engage in discriminatory practices based on protected characteristics
2.5 System Interference
You may not:
- Transmit viruses, malware, or other harmful code
- Conduct denial-of-service attacks or overwhelm our systems
- Interfere with or disrupt the Service or servers
- Impose unreasonable loads on our infrastructure
- Attempt to bypass rate limits or usage restrictions
2.6 Intellectual Property Violations
You may not:
- Infringe on our intellectual property rights or those of third parties
- Copy, modify, or distribute our proprietary content without authorization
- Remove or alter copyright notices, trademarks, or proprietary markings
- Create derivative works based on our Service without permission
- Use our trademarks, logos, or branding without written consent
2.7 Commercial Misuse
You may not:
- Resell or redistribute the Service without an authorized business or whitelabel agreement
- Use the Service to compete with or harm our business
- Frame or mirror any part of the Service
- Use the Service for bulk processing without appropriate licensing
- Create a similar or competing service using our data or methods
3. Permitted Uses
The Service is intended for legitimate purposes, including:
- Analyzing your own credit reports to assess funding readiness
- Analyzing client credit reports with proper authorization (business accounts)
- Generating reports for personal or business financing purposes
- Accessing historical reports and tracking credit improvement
- Sharing reports with authorized financial advisors or lenders
- Using whitelabel features to serve your clients (with appropriate licensing)
4. Reporting Violations
If you become aware of any violations of this AUP, please report them immediately to support@advisorhub.ai. Include:
- Description of the violation
- Evidence or documentation (screenshots, URLs, etc.)
- Date and time of the incident
- Any relevant account information
We will investigate all reports and take appropriate action.
5. Enforcement
Violations of this AUP may result in:
- Warning and requirement to cease the prohibited activity
- Temporary suspension of account access
- Permanent termination of your account
- Deletion of content or data
- Legal action, including cooperation with law enforcement
- Pursuit of civil or criminal remedies
The severity of the response will depend on the nature and severity of the violation. We reserve the right to take immediate action without prior notice for serious violations.
6. Cooperation with Law Enforcement
We cooperate fully with law enforcement agencies and may disclose user information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, comply with legal processes, or investigate fraud or security issues.
7. No Monitoring Obligation
While we reserve the right to monitor use of the Service for compliance with this AUP, we are not obligated to do so. We do not pre-screen content and are not responsible for user-generated content or activities.
8. Changes to This Policy
We may update this AUP at any time. Material changes will be communicated via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
9. Contact Information
For questions about this Acceptable Use Policy:
AdvisorHub LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
Email: support@advisorhub.ai